Privacy Policy
Effective Date: 25th July, 2026
Masc Haven respects your privacy and is committed to protecting your personal information. This Privacy Policy details how we handle, process, and protect any data collected during your visit to our website or use of our hospitality services.
Information We Collect
We may collect the following personal and technical information when you interact with our platform:
- Full Name & Contact Details
- Email & Phone Number
- Booking & Reservation logs
- Payment details (securely processed)
- Event Hall configuration details
- IP Address & Browser parameters
- Website usage & analytics
How We Use Your Information
Your collected information helps us provide a premium and personalized hospitality experience:
- Process hotel lodging, salon styling, and event hall reservations.
- Provide timely customer support and confirm details within 2 hours.
- Improve our operations, food court recipes, and platform functionality.
- Send booking status updates, receipt logs, or promotional offers (where consented).
Cookies & Tracking
We utilize technical cookies to remember preferences, analyze website traffic, and optimize load speeds. You can configure your browser to reject cookies, though some features of the reservation module may require them to persist configuration values.
Information Sharing
Masc Haven maintains strict confidentiality guidelines. **We do not sell your personal data.** Information is shared only with trusted payment processors, technology providers, or government authorities where required by law.
Data Security & Retention
We implement industry-standard physical and cryptographic safeguards to protect your personal details from unauthorized access. We retain personal records only for as long as necessary to complete your booking lifecycle or fulfill standard financial auditing laws.
Your Rights & Contact
You retain full rights to request access to, correction of, or deletion of your stored booking information. For any questions or data operations request, please contact our support desk: